Overwhelming Demand Forces Time Warner to Cut Back Channels on TV App for iPad

By on Mar 16, 2011 at 5:33 pm

According to 9to5Mac, Time Warner Cable’s free live iPad streaming app, TWCable TV is so popular with their customers that they weren’t able to log in on Tuesday due to the drain inflicted on their authentication servers forcing the company to reduce the number of channels offered from 30 to 15.

Time Warner Cable’s Jeff Simmermon stated:

Our engineering team is working as hard as they can to put a fix in place and get everything up and running as soon as they can. For the time being, the app is running with only 15 channels. We have found that by temporarily reducing the number of available channels, we can ease strain on the authentication process. This will enable us to offer at least some sort of an experience to our customers while we get a fix in place. We’ll add the other 17 channels back in as soon as we can fix the underlying issue, and we’ll be adding more channels in future iterations of the app as well.

 

Check out TWCable TV on the video below:

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[9to5Mac]

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